FAQs
Frequently Asked Questions
We’ve addressed the concerns and curiosities that come up most often.
What services can Maredith provide?
Services may include financial management and accounting, assessment administration, accounts payable and receivable, budget support, board and meeting support, recordkeeping, resident communication, vendor coordination, maintenance coordination, covenant and architectural processes, and other administrative services. The final scope is based on the association’s needs and agreement.
Do you manage communities of different sizes?
Yes. Maredith has experience with associations ranging from small communities to developments with approximately 2,000 homes. Service availability and staffing depend on the community’s location, complexity, and requested scope.
Do you manage both HOAs and condominium associations?
Yes. Maredith serves homeowners associations, condominium associations, townhome communities, and other forms of community associations.
Can our association customize its management services?
Yes. Maredith reviews the association’s size, responsibilities, meeting schedule, board involvement, current systems, and priorities before recommending a scope. Services may be structured as full-service management or a more focused level of support.
How long has Maredith Management been in business?
Maredith Management was founded in Southern Maryland in 1986. For 40 years, the company has supported community boards with professional management, structured systems, and a commitment to long-term stability.
What does “community management done properly” mean?
It means approaching the work with preparation, professional standards, accurate records, clear communication, and respect for the responsibilities board members carry.
What is AAMC accreditation?
Accredited Association Management Company accreditation is awarded by the Community Associations Institute to management companies that meet established requirements related to experience, professional credentials, continuing education, insurance, and ethical standards.
How does Maredith use technology?
Technology is used to improve access, organization, communication, approvals, payments, records, and reporting. The goal is to simplify the board and resident experience, not make it more complicated.
What happens after we request a proposal?
A Maredith representative will review the information, ask any necessary follow-up questions, and schedule a conversation to understand the board’s priorities. The team can then prepare a recommended scope and proposal.
Can Maredith help us transition from another management company?
Yes. Transition support may include coordinating the transfer of records, owner data, financial information, contracts, vendor details, banking information, and current operational matters. A transition plan is created based on the association’s circumstances.
How involved will the board need to be?
The board retains its decision-making authority. Maredith organizes information, performs the services included in the agreement, provides recommendations, and helps the board understand matters requiring review or approval.
How are homeowners and residents supported?
Support may include account questions, document access, payment information, architectural applications, maintenance requests, general inquiries, and community communications, depending on the association’s management agreement.
Does Maredith select vendors for the association?
Maredith can help identify qualified vendors, organize proposals, verify required documentation, and coordinate approved work. Vendor selection and contract approval remain subject to the association’s established authority and procedures.
Does Maredith provide legal, engineering, tax, or insurance advice?
Maredith provides community-management guidance and coordinates with the association’s qualified professional advisors. Legal, engineering, tax, audit, reserve, and insurance advice should be provided by appropriately licensed professionals.
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